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Advice: Do not pay wedding video service in full before you get the tape. Research about the company before hiring them. I did not do this and now I am paying for it and under a lot of stress.
Our wedding was on April 24/04. We hired Rafael Studios to do our wedding video. As part of their condition deposits have to paid and the full balance is to be paid on the day of the wedding. So we paid all the deposits and paid the full balance on our wedding day. (Our package was $2100..we paid quite a lot of money so I donÕt think anyone can say you get what you pay forÉwe thought this company was good). Anyway, before we hired them they advised us that the tape would be edited and completed two weeks after the wedding. It has been 4 months since our wedding and we havenÕt got our tape yet. AND THATÕS NOT EVEN THE WORST PART YET, they advised us last month (and only last month after asking for extensions and making up excuses why our tape is not ready) that they have RUINED PARTS OF OUR WEDDING VIDEO while they were editing it (who knows if this true or notÉafter all their lies and excuses). Anything past the speeches are gone including the cutting of the cake, dance with the parents, bouquet and garter toss and money dance. They offered to incorporate some of pictures during the reception to be added in the video and had promised to give us the edited video two weeks after we give them the pictures. Now it has been three weeks and our tape is still not ready. This just shows how unprofessional they are and that they do not care about us and prioritize our video since they already got our payment. SO PLEASE DO NOT HIRE RAFAEL STUDIOS..THERE IS BIG POSSIBILITY THAT THEY WILL RUIN YOUR WEDDING TOO.
